PRIVACY POLICY
Last Updated: June 3, 2026
Haul of Fame Movers LLC ("Company," "we," "us," or "our") respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website hauloffamemovers.com ("Website") or use our services.
By using our Website or services, you consent to the practices described in this Privacy Policy. If you do not agree with the terms of this policy, please do not access the Website.
INFORMATION WE COLLECT
We may collect the following types of information:
Personal Information You Provide Directly
When you fill out our estimate form, contact us, or book our services, we may collect your name, phone number, email address, mailing address (origin and destination), move date and time preferences, caseworker contact information (if applicable), and information about the programs you may be enrolled in (such as Way Finders, RAFT, HomeBASE, or CHD programs).
Automatically Collected Information
When you visit our Website, we may automatically collect certain information including your IP address, browser type and version, operating system, referring website, pages visited on our Website, date and time of your visit, and general geographic location.
Cookies and Tracking Technologies
Our Website uses cookies and similar tracking technologies to enhance your browsing experience. Cookies are small data files stored on your device. We use cookies to remember your preferences, understand how you interact with our Website, and improve our services. You can control cookies through your browser settings. Disabling cookies may affect certain features of our Website.
HOW WE USE YOUR INFORMATION
We use the information we collect to provide, maintain, and improve our moving, junk removal, assembly, and related services; to respond to your inquiries and provide customer support; to process your estimate requests and schedule services; to communicate with you about your move, including appointment confirmations, updates, and follow-ups; to send you promotional communications, such as newsletters or special offers (you may opt out at any time); to coordinate services with caseworkers, landlords, and partner organizations when you are referred through a housing program; to improve our Website, services, and customer experience; to comply with legal obligations; and to protect the rights, safety, and property of our Company, our customers, and the public.
HOW WE SHARE YOUR INFORMATION
We do not sell, trade, or rent your personal information to third parties. We may share your information in the following limited circumstances:
With Service Providers: We may share your information with trusted third-party service providers who assist us in operating our Website, processing payments, or delivering services. These providers are contractually obligated to protect your information and use it only for the purposes we specify.
With Partner Organizations: If you are referred to us through a housing program (such as Way Finders, CHD, or similar organizations), we may share relevant service information with the referring caseworker or organization to coordinate your move.
With Your Consent: We may share your information with third parties when you have given us explicit consent to do so.
For Legal Purposes: We may disclose your information if required to do so by law, regulation, legal process, or governmental request, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.
Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred as part of that transaction.
DATA RETENTION
We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, provide our services, comply with legal obligations, resolve disputes, and enforce our agreements. Estimate request data is typically retained for up to 24 months. Financial transaction records are retained as required by applicable tax and business laws.
DATA SECURITY
We take reasonable measures to help protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is completely secure, and we cannot guarantee absolute security. You are responsible for maintaining the confidentiality of any account credentials or personal information you provide.
YOUR RIGHTS AND CHOICES
Depending on your location, you may have certain rights regarding your personal information:
Access: You may request a copy of the personal information we hold about you.
Correction: You may request that we correct inaccurate or incomplete personal information.
Deletion: You may request that we delete your personal information, subject to certain legal exceptions.
Opt-Out: You may opt out of receiving promotional communications from us by following the unsubscribe instructions in those communications or by contacting us directly.
To exercise any of these rights, please contact us using the information provided below.
THIRD-PARTY LINKS
Our Website may contain links to third-party websites, services, or applications that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
CHILDREN'S PRIVACY
Our Website and services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.
DO NOT TRACK SIGNALS
Some web browsers transmit "Do Not Track" signals to websites. Because there is no uniform standard for how to interpret these signals, our Website does not currently respond to Do Not Track signals.
CALIFORNIA RESIDENTS
If you are a California resident, you may have additional rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we collect, the right to request deletion, and the right to opt out of the sale of personal information. We do not sell personal information. To exercise your rights, contact us at the information below.
MASSACHUSETTS RESIDENTS
We comply with all applicable Massachusetts data privacy laws, including Massachusetts General Laws Chapter 93H regarding the protection of personal information.
CHANGES TO THIS PRIVACY POLICY
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated "Last Updated" date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information. Your continued use of the Website after changes are posted constitutes your acceptance of the updated Privacy Policy.
CONTACT US
If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us at:
Haul of Fame Movers LLC Springfield, MA Phone: (413) 345-2019 Email: info@hauloffamemovers.com Website: hauloffamemovers.com