Terms & Conditions
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ALL PEOPLE ON THE JOB SITE ARE REQUIRED TO WEAR FACE MASKS UNTIL THE CDC INSTRUCTS OTHERWISE
STANDARD RATES AS OF 7/6/21 :
2 Movers and a 16ft truck $145/hr
3 Movers and a 26ft truck $200/hr
Additional movers beyond three $40/hr
Additional 26ft truck $150/day
Additional 16ft truck $100/day
Sit Fee $200/truck/day
Holiday (any federally observed holiday) / Same (within 24 hours) day Rates
2 Movers and a 16ft truck $200/hr
3 Movers and a 26ft truck $250/hr
Additional Movers beyond three $50/hr
Additional 26 ft truck $300/day
Additional 16 ft truck $200/day
Sit Fee $200/truck/day
Coupons for supplies and moving labor:
Are emailed to customers with the initial quotes depending on the time of year or special promotions. Coupons shall be presented or shown to the supervisor collecting payment at the end of the job in order to be applied to final billing
LOCAL FULL SERVICE MOVING Terms and Conditions
Our hourly rates are the same all year around. After the minimum hourly charge (described in section1.3) the hours for jobs will be calculated in fifteen-minute increments. When the hourly charges are calculated the time will be rounded up to the next fifteen-minute increment, if it falls in between the incremental time periods. For example if the clock ends at 12:24pm, for billing purposes it will be rounded up to 12:30pm. If a multiple day job requires a truck to sit overnight, there will be a “sit” fee associated with that job.
Travel Time Charges
Travel time will begin upon departure. Return travel will be determined by using GPS and selecting the fastest route for trucks to use. If a crew runs into traffic in between the pick up and delivery, that time will be included into the billing.
Travel time for all moves will be charged from Haul of Fame Mover’s principal office location, which is 52 Oakcrest Dr. Westfield, MA 01085.
Additional offices billed from:
178 Prospect st Northampton Ma
30 Fuller Rd, Chicopee, MA 01020
10 Locust St, Hartford, CT 06114
110 Stevenson st Springfield Ma
Time from the crew’s departure from the office to the pickup location and then returning to the office from the delivery location.
Listed below are fuel/mileage charges associated with moves that will cover a long distance.
$100 fuel fee/ 100 miles per truck round trip
No FUEL FEE UNDER 100 MILES ROUNDTRIP
Minimum Hourly Charges
Haul of Fame Movers has a Three Hour Minimum Charge associated with moves involving a truck. For moves that do not involve a truck, there will be a two hour minimum charge associated with the move.
Included protection (no additional charge)
Furniture pads for wooden and fragile furniture/ items
couch shrink wrapped
love seat shrink wrapped
Up to 3 Mattress bags
rolls of tape
(optional) Additional Supply Charges such as added floor protection, ect can be purchased at the clients discretion.
In the case of any deadtime, waiting, or delays that are not the fault of Haul of Fame Movers, customers will be charged the hourly rate of the job for that time incurred.
Haul of Fame Movers computes the total of each job by multiplying the hourly rate by the amount of hours worked, then adding any additional services separate from the hourly rate. Junk removal jobs are flat rates that we calculate from estimating the volume space multiplied by weight.
Multiple Day Job
For every residential local move, Haul of Fame Movers requires payment for every day at the end of every work day. Commercial jobs may be invoiced.
Haul of Fame Movers is NOT liable for any damage to items packed by the client. We are only responsible if blatant negligence occurs from the crew which directly causes visibly noticeable physical damage to the item or property resulting from transport by Haul of Fame Movers or work performed during the move by Haul of Fame Movers. If damage is found, the customer must file a damage claim during the given time period described below. Damage claims shall not be honored until charges of the move are paid for in full. Haul of Fame Movers reserves the right to repair the damage(s) in question.
A, All claims of damage, loss, or billing issues must be presented in writing within forty eight hours time after the job is done. Claims for concealed damage must be submitted with proper evidence of the crew being the cause of the damage within 48 hours of completing the job. Haul of Fame Movers are not responsible for mechanical or electrical failures on equipment, appliances, or tools. Within the 48 hours the items claimed must not have been tampered with, adjusted, or any parts altered in any way.
Only televisions, appliances, and equipment valued over $200 confirmed in the confirmation email shall be covered by Haul of Fame Movers.
Clients may elect not to include furniture protection and television boxing by signing a release of liability form, which herby releases Haul of Fame Movers from any liability
B, Damage claims will not be honored until charges of the move are paid for in full. Insurance covers $0.66 pounds per article.
C, Carpet is not covered under our insurance unless it is ripped due to Haul of Fame Movers negligence. It is strongly recommended to purchase carpet protection film prior to the move from Haul of Fame Movers or elsewhere.
D, Haul of Fame Movers provides only one television box per truck free of charge. Any additional televisions outside of the number of television boxes/ trucks stated before, must be transported in additional television boxes in order to be covered by our insurance/ policies.
E, Art work/ mirrors must be properly packed in boxes, packs, or crates by either the client or Haul of Fame Movers.
Haul of Fame Movers offers packing services as well as unpacking services for additional charge including the hours worked. The charges for packing only jobs will be calculated by adding the hourly rate for labor plus the MSRP of all the packing supplies used for that job. For pack and move jobs to be done on the same day, the hourly rate for the whole time will be the hourly rate with a truck plus the MSRP of all the packing supplies used for the job.
Junk removal as either a one off service or an add on shall be billed separately. Junk removal of normal house hold goods is billed by space, while construction debris and non household goods shall be billed by the hour as well as weight.
Deposit and cancellation
Haul of Fame Movers requires an upfront deposit of $100.00 for moves quoted under $999.99, however move quotes exceeding this amount require a 10% upfront deposit before the move date. The deposit is then subtracted from the overall bill once the job is completed. Cancellations that result in not rescheduling with Haul of Fame Movers must be made at least 48 hours before the move in order for a client to receive their security deposit, any cancellations made after the deadline will forfeit their security deposit to Haul of Fame Movers as a convenience/ cancellation fee. Rescheduling or cancelation on the day of the move will result in immediate payment of a 3 hour minimum.
Items that shall not be moved by Haul of Fame Movers
Anything deemed criminally illegal locally or federally
Any kind of biological waste or items containing this
Televisions not in boxes
loose unpacked smaller items
Items not covered by Haul of Fame Movers
Items not on original or updated inventory list confirmed by Haul of Fame Movers
Items that the client requested not to be wrapped or boxed by Haul of Fame Movers
Loose items that were not packed in boxes or totes.
Fragile items that were packed but not labeled fragile.
Fragile items that were not secured and wrapped properly inside of its container
Items that were damaged prior to Haul of Fame Movers handling them.
Services not provided by Haul of Fame Movers
Haul of Fame Movers only performs job duties within the scope of house hold goods moving, junk removal, and commercial moving.
Haul of Fame Movers are not permitted to unbolt equipment or furniture from the floor.
Haul of Fame Movers are not permitted to drill into wall structures.
Haul of Fame Movers are not permitted to drive any other vehicles not registered or rented to Haul of Fame Movers
Rates and commitments made via certified email from firstname.lastname@example.org shall superceed related terms to this contract and shall be honored.
Assembly & Disassembly: Haul of Fame Movers are to perform basic assembly & disassembly excluding wiring, reinforcing, or any alterations to customers property. Missing pieces to furniture or equipment lost by Haul of Fame Movers, shall be reported to Haul of Fame Movers within a 48 hour period, and considered damage, and shall be replaced or compensated by Haul of Fame Movers.
Electronics, Mechanics, and appliances
Haul of Fame Movers shall not be held liable for any mechanical or electrical failures to any appliances, equipment, or electronic devices. Haul of Fame Movers is only responsible for physical surface damage caused by negligence on its movers or in transit while being transported by Haul of Fame Movers.
By signing this document you are hereby agreeing to the terms and conditions of Haul of Fame Movers.